A fire department serving 100,000 citizens faced a crucial challenge in modernizing its aging command and control vehicle (CCV) to coordinate fire and rescue services and access mission-critical data effectively. Their existing hardware could not support multiple in-vehicle devices and had limited access… Read More…
Technology projects in large, well-funded agencies tend to get the most attention. With 80 percent of law enforcement agencies having 25 or fewer officers and most fire service organizations being small volunteer units, many have trouble relating to efforts on a larger scale, especially if their operating… Read More…
Cellular communication has revolutionized the way we communicate in disaster relief and management situations. This technology offers many benefits, including real-time communication, quick response, and easy accessibility. However, there are also some challenges that need to be addressed to… Read More…
Many sheriff’s offices rely on Computer Aided Dispatch (CAD) to deploy their resources across a wide geographic range. When calls come into 9-1-1, they often enter a CAD system, which can be integrated with automated vehicle location (AVL) for quicker response times. In order for… Read more…
The Bernalillo County Office of Emergency Management (BCEM) operates a state-of-the-art emergency management system to help effectively coordinate the use of county, state and federal resources to protect the lives and health of county citizens and visitors from the effects of natural or human-caused disasters… Read more…
Jason is the IT team lead for an EMS agency. When he’s not fixing computers and addressing telephone issues at the authority, he’s helping paramedics in the field with non-responsive communications systems. With Jason and his team being spread very thin, he was tasked upgrading their communications technologies in a way that would… Read more…
Julia is a Senior EMT-Paramedic for a decent-sized city. Elected by her organizations’ IT Director for being one of the most knowledgeable and experienced EMT professionals on staff, she is heading up a team to improve and expedite patient care through better field communications with local hospitals. She was tasked with… Read more…
Hurricane Florence was the first major storm of 2018, the storm first impacted North Carolina on September 12, 2018. When the internet went out at the Harnett County EOC, the USAT TRaCK Box got them back online fast. Read more…
Mike Robinson is the Chief of a Municipal Fire Department. His team’s only point of internet access out in the field are air card equipped laptops that were installed within the cabs of his departments fire trucks. Today, he is looking for a way for his team to access the internet both inside and outside support vehicles, that will have a minimal impact on his departments IT budget. Read more…
Lt. Daniels is a key member of the Emergency Operations Center in Ocean County. It falls to him to ensure the rapid deployment of critical response teams and to coordinate their efforts in the field. Without the ability to rapidly connect his teams, coordinating those teams is next to impossible. Read more…
