AT&T 3G Sunset Impacts to AirLink® LTE Routers
AT&T announced that their 3G network sunset process will commence on February 22, 2022 and will impact many LTE devices including routers.
- “AT&T will decommission our 3G (UMTS and HSPA) networks on February 22, 2022. While this action will cause all 3G only devices to stop operating, it will also impact some LTE capable devices.”
Read the full AT&T bulletin here:
Soon after February 22, 2022, without a firmware upgrade, select AirLink RV55/LX40/LX60 LTE routers will cease to connect to the AT&T network due to the AT&T network changes.
Select AirLink RV55/LX40/LX60 LTE routers will require an ALEOS update prior to February 22, 2022 or these routers will go off air and will require a site visit to restore connectivity.
Affected Products
AirLink LTE routers that require an ALEOS upgrade are:
- RV55 North America (WP7610)
- 1104335
- 1104334 Wi-Fi
- LX40 North America GENERIC (WP7603)
- 1104178
- 1104179 Wi-Fi
- LX40 North America (WP7610)
- 1104579
- 1104573 Wi-Fi
- LX60 North America GENERIC (WP7603)
- 1103826
- 1103827 Wi-Fi
- LX60 North America (WP7610)
- 1104580
- 1104572 Wi-Fi/GNSS
- 1104493 Telemetry
Unaffected Products
- All GX440/GX450 SKUs
- All ES440/ES450 SKUs
- All RV50/RV50X SKUs
- All RV55 LTE-A Pro SKUs
- All MP70 SKUs
- All MG90 SKUs
- All XR Series SKUs
We will provide a new ALEOS release in Q4 2021 that addresses the AT&T network configuration change that must be deployed on the impacted RV55/LX40/LX60 LTE router variants prior to February 22, 2022.
We will provide an update on the availability of the new ALEOS release by October 1, 2021.
Support Contact Information
New ALEOS firmware for the impacted RV55/LX40/LX60 LTE routers will be available on ALMS/AMM and the Source in Q4 2021. Beginning in Q4 2021, all newly manufactured AirLink LX40/60/RV55 routers will ship from the factory with upgraded ALEOS firmware and will not need a field upgrade.
Sierra Wireless Technical Support is available by phone or web portal from 6:00 to 17:00 PST, Monday to Friday.
- Phone (Toll Free): (877) 687-7795
- Email: support@sierrawireless.com
- Web: https://source.sierrawireless.com/
Contact USAT
If you need help updating your AirLink devices, and have an active DevProv+ plan with USAT please file a support ticket. If you're in need of new AirLink solutions, please reach out to us using one of the three contact methods detailed below.
For More Information:
- Give Us a Call: (919) 942-4214
- Send Us an Email: info@usatcorp.com
- Request a Consultant: Click Here
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