Updated Mitigation Recommendation For AMM/AM On-Premise Systems
Sierra Wireless recommends disabling any on-premise AMM servers if they are publicly accessible, until they have been remediated. Instructions on remediation will be provided to USAT’s clientele via a Sierra Wireless bulletin emailed to them. Contact USAT, if you have not received this bulletin. To view the original notice regarding the Apache Log4J vulnerability, click here.
Support Contact Information
Sierra Wireless Technical Support is available by phone or web portal from 6:00 to 17:00 PST, Monday to Friday.
- Phone (Toll Free): (877) 687-7795
- Web: https://www.sierrawireless.com/support/community-portal/
Security Bulletins
To see the latest security updates from Sierra Wireless, please visit: https://www.sierrawireless.com/company/security/
Contact USAT
If you need help updating your AirLink devices, and have an active DevProv+ plan with USAT please file a support ticket. If you're in need of new AirLink solutions, please reach out to us using one of the three contact methods detailed below.
For More Information:
- Give Us a Call: (919) 942-4214
- Send Us an Email: info@usatcorp.com
- Request a Consultant: Click Here
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