Sierra Wireless ACM 3.0 Bulletin

MCA CNS TeamMCA News, Sierra Wireless

About ACM 3.0


The latest version of ACM, version 3.0, now runs on Ubuntu 20.04.5 LTS and includes important security fixes. This release offers two configurations: FIPS and non-FIPS. We highly advise all current ACM 2.1 customers (FIPS) and ACM 2.2 customers (non-FIPS) to upgrade to ACM 3.0, ensuring enhanced security and improved performance.


Upgrade Methods


Important: A direct upgrade to ACM 3.0 can only be performed from ACM 2.1 (FIPS) or ACM 2.2 (non-FIPS). Customers on previous ACM releases will need to first upgrade to ACM 2.1 (FIPS) or ACM 2.2 (non-FIPS) before upgrading to ACM 3.0.

There are three installation options for ACM 3.0:

  • ACM 3.0 (FIPS) - For upgrading from an existing ACM 2.1 (FIPS) installation.
  • ACM 3.0 (non-FIPS) - For upgrading from an existing ACM 2.2 (non-FIPS) installation.
  • New Instance - This is for setting up a fresh installation of ACM 3.0, and you can also port over configuration components from the previous version.

Supported Embedded Software Versions


The following configurations support ACM 3.0:

Platform Embedded Software
MG90 MMGOS 4.3 or later
oMG500, oMG2000 MGOS 3.15.x
LX40, LX60, MP70, RV50, RV50X, RV55 ALEOS 4.14 or later
ES450, GX450 ALEOS 4.9.x
NCP Secure Entry Client NCP version tested: 13.11 (Build 29631)
RX55, XR80, XR90 AirLink OS 4.0.23 or later

Server Platform Support


ACM 3.0 has undergone thorough testing on VMs running on VMware vSphere 6.5 (ESXi 6.5) or later versions. For new ACM installations, you can now opt for VMs running on VMware vSphere 7.

To ensure optimal performance, the ESXi server device must meet the following minimum specifications, supporting up to 1000 concurrent active tunnels with a tunnel creation rate of 100 tunnels per minute:

  • vCPU cores: 8 dedicated cores
  • vRAM size: 16 GB
  • Available hard disk space: 16 GB

Note: If you need to support a larger number of concurrent tunnels, you'll require additional vCPU cores, vRAM, and hard disk space.

Note: ACM 3.0 (FIPS) is FIPS-compliant and meets the security requirements of the Federal Information Processing Standard 140-2, security level 1. You can find more information about this compliance here.


New Features


  • Operating System: Moved to Ubuntu 20.04.5 LTS from Debian. Includes the latest packages and security fixes that were released in February 2023.

Addressed Issues


  • ACM Configuration: An issue has been remediated that had previously occurred when creating an additional admin user. When committing the change the system would not commit any additional configuration changes and would report “Failed to generate committed config.”
  • Logging: Resolved an issue that caused TCP connections to be logged when conntrack TCP logging was not enabled. Also resolved an issue that caused Vyatta auth.log files to grow too large and exhaust available disk space.

Known Issues


  • Dynamic DNS (DDNS): The DNS data for a small number of connected gateways (~5%) may be temporarily incorrect if a network issue interrupts communication between ACMs in the DDNS cluster. The affected data recovers when IPsec tunnels change state.

About USAT


USAT specializes in designing and deploying fixed and mobile wireless data connectivity solutions across various industries — complete with implementation, training, proof of concept (POC), system auditing, and on-site RF surveying services with optional engineering maintenance contracts. Our team not only helps you select, provision, and activate devices, we make sure they work in practical applications and real-life situations.


As a premiere resale partner of Sierra Wireless solutions for the last three decades, USAT has expertly provided top-tier cellular networking solutions to organizations across the USA. With our extensive catalog of world-class routers, gateways, and software designed for remote monitoring and management in even the harshest environments — you can count on us to get and keep you connected.

Reliable connectivity translates to less manual equipment maintenance, reduced downtime, and an overall increase in your business's ROI. Contact the experts at USAT to learn how our wireless networking solutions can help meet your organization's exacting needs.

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