Breaking Free from Multi-Pane Management and Simplifying Network Connectivity
In the world of network connectivity, efficiency and simplicity are key. Traditionally, when customers purchase cellular routers and networking devices, they are locked into using the manufacturer’s specific management platform to oversee those devices. While these platforms—like Ericsson’s NetCloud Service, Semtech’s AirLink Management Service, Digi’s Remote Manager, and MultiTech’s Device HQ and Lens - are marketed as “single pane of glass” solutions, the reality for organizations with diverse devices tells a different story.
For businesses that rely on equipment from multiple manufacturers, managing these networks becomes multi-pane and increasingly complex. Instead of streamlining operations, these fragmented management platforms can become a burden - forcing IT teams to switch between several tools to perform basic tasks like monitoring performance, pushing updates, or troubleshooting issues.
At MCA, we understand the frustration of multi-pane management and the challenges it creates for businesses that rely on a diverse range of hardware to stay connected and operational. That’s why we’re working on something new—a powerful network management tool designed to simplify device management across multiple manufacturers and platforms. This upcoming solution will unify diverse management systems into a true single-pane-of-glass experience, giving customers the freedom to deploy the devices they need without being constrained by incompatible management tools.
The Problem with Multi-Manufacturer Management
Modern businesses often require different connectivity solutions for branch offices, mobile fleets, and industrial IoT (IIoT) deployments. While manufacturers like Ericsson, Semtech, Digi, and MultiTech offer exceptional devices tailored to various use cases, organizations frequently need to combine devices from multiple manufacturers to meet their diverse needs effectively.
For example:
Branch Networking:
A company might select the Ericsson E3000 for its branch networking requirements because of its robust WAN capabilities and PoE support, ensuring reliable performance for high-demand office environments.
Mobile Fleets:
For vehicle-based connectivity, the Semtech XR60 or XR80 might be a better choice, offering optimized cellular failover, GPS tracking, and high-speed mobility management designed for on-the-go operations.
IoT Deployments:
For industrial IoT scenarios, such as monitoring remote sites or controlling equipment, a ruggedized device like the Digi IX40 - with multiple serial ports and flexible antenna options - could be the ideal solution.
In each of these cases, organizations must prioritize the unique capabilities, price points, and features of individual devices to address their specific challenges. However, managing these devices across separate, proprietary platforms - such as NetCloud for Ericsson, AirLink Management Service (ALMS) for Semtech, and Digi Remote Manager - can lead to inefficiencies and added complexity.
Businesses often feel constrained, believing they must limit their hardware choices to a single manufacturer to avoid the operational challenges of multi-pane management. This can make organizations hesitant to deploy the optimal device for each use case, leading to compromises in performance or cost-effectiveness.
At MCA, we recognize that our customers want the freedom to choose the best devices for their specific needs without being restricted by management challenges. That’s why we are developing a solution that bridges the gap, providing a true single-pane-of-glass experience while ensuring seamless interoperability between devices from multiple trusted manufacturers.
A New Solution on the Horizon
At MCA, we’re developing a next-generation network management tool to integrate devices from multiple manufacturers into a unified platform. While the product is still in development, we aim to create a powerful, adaptable tool that gives customers complete visibility and control over their entire network—regardless of the device manufacturer.
Key Features We’re Building Toward
True Single Pane of Glass:
Manage all your cellular routers, IoT gateways, and networking devices from one centralized interface - no more switching between platforms.
Support for Multiple Manufacturers:
Seamlessly integrate devices from Ericsson, Semtech, Digi, MultiTech, and more, allowing you to choose the best hardware for every use case.
Automated Firmware Updates and Alerts:
You can keep all devices up-to-date across manufacturers without logging into separate systems. You can also receive alerts and notifications in real-time, all from one place.
Customizable Dashboards and Reporting:
Configure dashboards to show only the information that matters most to you, with reporting features that provide actionable insights across your network.
Remote Troubleshooting and Configuration:
You can make changes and resolve issues across all connected devices, regardless of brand, without sending IT teams on-site.
Scalable and Secure Management:
Our tool will support enterprise-level deployments, ensuring secure, reliable network management whether you oversee ten devices or ten thousand.
Why This Solution Matters
For businesses with complex, multi-manufacturer networks, our upcoming tool will eliminate the headaches of managing several disconnected platforms. IT teams will save time, reduce errors, and increase efficiency by accessing one unified platform for all network management needs. Whether monitoring vehicle fleets, managing branch offices, or overseeing IoT deployments, this tool will make operations simpler, smarter, and more scalable.
At MCA, our Service-First DNA drives us to solve real-world challenges with innovative, customer-focused solutions. This next-generation network management tool is just one example of how we’re helping organizations stay connected, efficient, and future-ready.
Simplified Network Management is Coming
We are excited about the possibilities this new platform will bring to our customers and partners. While it’s still under development, our goal is to revolutionize how businesses manage their networks, eliminating the complexity of multi-pane management.
If you’re struggling with multiple device management systems today - or want to learn more about how MCA’s solutions can simplify your operations - reach out to our CNS team. We’re here to help you build smarter, more connected networks that power your business into the future.
Stay tuned for more updates as we prepare to launch this powerful new solution designed to transform network management for businesses of every size.
About MCA and Our CNS Team
MCA is one of the largest and most trusted integrators in the United States, offering world-class voice, data, and security solutions that enhance the quality, safety, and productivity of customers, operations, and lives. More than 65,000 customers trust MCA to provide carefully researched solutions for a safe, secure, and more efficient workplace.
Our Cellular Networking Solutions (CNS) team (formerly known as USAT) is made up of certified experts in designing and deploying fixed and mobile wireless data connectivity solutions for public and private enterprises nationwide - complete with implementation, training, proof of concept (POC), system auditing, and on-site RF surveying services with optional engineering maintenance contracts.
Our extensive catalog of world-class routers, gateways, and software designed for remote monitoring and management in even the harshest environments allows us to deliver a full suite of reliable technologies capped with a service-first approach.
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