NetCloud Release Notes 2022

NetCloud Release Notes 2022

Jesse HallCradlepoint, MCA News

Cradlepoint NetCloud Manager Release Notes 2022

This article describes the changes made to NetCloud Manager (NCM) versions from the beginning of 2022 up until today. For release notes from 2021, click here.

Important Note: NetCloud Perimeter (NCP) will be deprecated from NetCloud subscriptions and plans on June 30, 2023. NCP features and networks will continue to be available with current licensing until the deprecation date.

October 31, 2022

Improvements

  • NetCloud API: Added a field for IPv6 addresses ("ipv6_address") to the net_devices endpoint. This field is a string value similar to the ipv4_address field and can be filtered with the "__in" and "=" operators.

  • AP22 Access Points: When updating AP22s from older firmware to NetCloud OS 7.22.100, users are not prompted about a downgrade.

  • User Profiles: The capability for users to edit their profiles (first/last name, email, MFA settings, etc) while collaborating into another account has been disabled. Profile settings can be edited users after returning to their primary account.

October 17, 2022

Improvements

  • ALERTS & LOGS: Updated the user interface of the ALERTS & LOGS page to match the rest of NetCloud Manager. This update is for user-interface look-and-feel consistency and doesn't change the functionality of the ALERTS & LOGS page.

October 10, 2022

Improvements

  • Fixed navigation bugs on the NETWORKS > Network Monitor page.

  • Fixed user-interface display bugs on the ACCOUNTS page when adding a collaborator user or when adding a new carrier account using Remote Connect > Out of Band Manager.

September 26, 2022

Features

  • Change License: The Change License feature (ACCOUNT > Subscriptions > Licensed Devices) is available for all users as an Early Access feature.  The Change License feature allows you to change the base subscription (i.e. Essentials) of a single device, or multiple devices of the same product family, based on the device’s subscription compatibility and available licenses. 

September 12, 2022

Features

  • Device Dashboard > Interfaces: Enabled IPV6 visibility for WAN interfaces. Devices with IPV6 addresses available are shown in the Devices > Network Interfaces table and on the device dashboards of individual devices, on the Interfaces tab.

Improvements

  • Insights > Network > Data Usage: Resolved an issue with the Insights Data Usage report that was resulting in a server error. 

September 6, 2022

Features

  • Insights > Network: Enabled the Clients by Router Application Usage Log report as an Early Access feature for all customers. This .CSV report provides data about application usage by clients of routers. Note that using this feature requires that Client and Traffic analytics be enabled.

September 6, 2022

Features

  • Insights > Network: Enabled the Clients by Router Application Usage Log report as an Early Access feature for all customers. This .CSV report provides data about application usage by clients of routers. Note that using this feature requires that Client and Traffic analytics be enabled.

August 29, 2022

Features

  • Insights: Added the Data Usage Dashboard as an Early Access feature for all users. This report is available from the Insights > Network page and on the account dashboard Data Usage page by clicking the PDF icon beneath the date control.

Improvements

  • Location Services: Fixed a Manual Location layout issue in the Routers table.

August 22, 2022

Features

  • Device Dashboard > Health > Cellular Health: Removed the "Live" option from the date/time filtering control for devices without SIM cards. Devices without SIM cards default to last 7 days for their cellular health date/time range.

July 25, 2022

Features

  • Band Masking: The Band Masking feature configures modems to prevent specified bands from being advertised to cell towers as being supported by the modem. Note that masked bands can't be assigned or used by the modem. The Band Masking feature requires NetCloud OS 7.22.60 and newer.
    • Check Band Masking status on the Device Dashboard at Home > Interfaces > Networks on the modem card. Band Masking status can also be checked via the NetCloud API's net_device_metrics endpoint "bmask_applied" field.

      • See Cellular Modem Band Masking for a list of the supported modems and required modem firmware that support band masking, and for configuration instructions.

Improvements

  • NetCloud Logins: Single-sign on functionality has been added to NetCloud to simplify the login process for NetCloud services including NetCloud Manager, NetCloud Perimeter, Cradlepoint Cascade and the Customer Community. NetCloud Single Sign On requires only one set of credentials for logging into these NetCloud services. In addition, while you have an active login to any of these services you do not need to log in again to access any of the other services.
  • Data Usage Alerts: Data usage alerts are now sent only for devices licensed under Branch, Mobile (Essentials + Advanced) and IOT, Adapters (Advanced Only) subscriptions.

June 27, 2022

Improvements

  • Insights: Removed the "Failover Cost Per Hour" field from the Insights > Settings page since the field is also on the Failover Report settings.

June 21, 2022

Improvements

  • Insights: Fixed a bug that caused the "Updated" field to not initially display on the Insights page. 

June 6, 2022

Improvements

  • Resource Center Feedback Sharing: Functional cookies for NetCloud Manager are now disabled by default. This hides the "Share Your Feedback" link in the Resource Center. To see and use the "Share Your Feedback" feature, click the "Cookies" link in the lower-right corner of NetCloud Manager,  ensure the "Functional Cookies" option is toggled on, and then click the "Confirm My Choices" button.

May 30, 2022

Improvements

  • GeoView: Fixed a bug that caused server errors when saving manual locations in Geoview.

May 23, 2022

Improvements

  • NetCloud Login Page: Added a link to Cradlepoint's Privacy Policy page. This page provides information on the information collected when using Cradlepoint products/services and how that information is used.

  • User Profiles: Improved the loading times of the user Profile panel.

May 2, 2022

Features

  • GeoView: Added the following features to GeoView's Location Service Settings.
    • Serving Cell Tower: Displays the serving cell tower for devices on the Device Dashboard GeoView map and includes details about the cell tower such as the connected modem, carrier, and bands.
    • Auto Detect Location with Serving Cell Tower: Allows NetCloud Manger to automatically detect the approximate location of a router based on the serving cell tower the device is connected to instead of using only GNSS/GPS for device detection. This is available on the Account, Group and Device Geoview dashboards.
      • Please note that these GeoView features require an Advanced license.
  • Insights > Report Sharing: Added the capability to share Insights reports via email with other NetCloud Manager users.
  • Account > Subscriptions> Product Last date of Support: This feature highlights the products in customer accounts that are reaching their last date of support for the current calendar year or the next calendar year. This feature enables customers and partners to plan accordingly as they start replacing those products.

Improvements

  • Device Dashboard > Client Data Usage by Day: Corrected an issue that caused the Client Data Usage by Day dashboard to show data for the first selected client but not update for subsequently-selected clients.

April 25, 2022

Improvements

  • TOOLS > NetCloud API: Corrected an error that prevented first-time, NetCloud API users from signing up to use the API.
  • NetCloud Manager: Made minor bug fixes in the UI.

April 18, 2022

Improvements

  • DEVICES > Network Interfaces: Added support for alternate, modem-firmware package names.

  • TOOLS > SDK: Clarified the user-interface message used when deleting SDK apps deployed in a group. This message reminds users that SDK apps must be removed from groups before they can be deleted.

  • Location Services: Updated the Location Services documentation to explain that when adding a device to a group, the device assumes the group's configuration rather than retaining the device configuration.

April 11, 2022

Improvements

  • Device Dashboard Live Stats: Updated the pages using the Live Stats feature to display more-helpful error information when the Live Stats feature fails to connect or is in process of connecting.

March 28, 2022

Improvements

  • TOOLS and NETWORKS Pages: Updated the TOOLS and NETWORKS > VPN pages to use our current user-interface standards.

March 21, 2022

Improvements

  • Device Dashboard: Removed a null-value error that occurred when navigating from the Device Dashboard > Health > Cellular Health tab to the Traffic Steering tab.

  • Accounts > Users: When filtering on the Users page, only one search string is now allowed

  • NetCloud Manager: Removed the build revision number from the NetCloud Manager page footer.

  • Insights: When using multiple browser sessions for the Insights feature, trying to use a report from one window that was deleted in another window no longer displays a server error and fails gracefully.

  • Insights > Reports Logos: .SVG files are no longer supported for use as logos on Insights reports. PNG and JPEG files can be used for report logos.

February 28, 2022

Features

  • Device Dashboard: Released the updated Networks and Ports tabs on the Home > Interfaces page. The Networks tab allows you to view real-time information on your WANs and LANs using an easier-to-read card layout. The Ports tab displays real-time port information for your device's SFP ports including the status, link speed and POE information for each port.

February 14, 2022

Improvements

  • Network Interfaces > Export: Added the PLMN and LAC/TAC fields to the .CSV export for the Network Interfaces page.
  • Tools, Marketplace, and Resources: Added updated Help for these pages.

February 7, 2022

Improvements

  • Device Dashboard Speed Test: Restored the missing Wi-Fi as WAN speed-test interface option from the NetCloud Manager Device Dashboard > Troubleshooting > Speed Test page. You can now run speed tests on your Wi-Fi as WAN interfaces

January 31, 2022

Improvements

  • NetCloud Push API/Webhooks: Introduced a standard pattern that webhook URLs must follow to be valid. Standardizing the URL patterns for webhooks allows for consistency and better interoperability between customer systems and the NetCloud API. Webhook URLs now have the following requirements.
    • Webhook destination URLs can include a port number of either 443 or 8443. Destination URLs without a specified port default to port 443 and are also valid.
    • HTTPS is required, HTTP is not allowed.
    • Hosts must be a non-numeric FQDN.
    • Hosts must be resolvable by public DNS.
    • Hosts must not be an internal LAN IP address.
  • Device Dashboard Interfaces Page: Updated the layout of the Home > Networks tab to replace the table layout for network interfaces with a card-based layout. The network interfaces cards provide an easier-to-read summary of your network interfaces and are clickable for more details on each interface.

January 24, 2022

Features

  • Device Dashboard Header: Added the ability to view active LAN and port information in real time for each device with the updated and improved Device Dashboard Header. Click the Ports image on the Device Dashboard Header to open the Ports page and view real-time information for the device's ports.

Improvements

  • Client Data Usage: Fixed a bug that was causing duplicate entries on the Account Dashboard > Data Usage > Clients Connected by Day and Group Dashboard > Data Usage > Client pages. The duplicate entries appeared in the tables and the .CSV exports on these pages.

  • Device Dashboard: Corrected a resizing issue with the chart on the Data Usage > WAN page that occurred after filtering the chart.

  • Devices > Network Interfaces: Made minor adjustments to the PLMN and LAC/TAC fields in the Network Interfaces table.

January 17, 2022

Features

  • Device Dashboard: Added the Ports tab (Early Access) on the Home > Interfaces page to display information about your device's ports. This includes the port's ID, link status, and POE settings. Click a port in the Ports table to open the Details panel for more information on the selected port.

Improvements

  • Device Dashboard Cellular Health: When viewing cellular-health data for an individual device, the .CSV data-download button has been made unavailable when "Last 12 Hours" is selected for the date/time range.

January 10, 2022

Improvements

  • Exporting Account Information: Account information exported from the Accounts > Users page now shows the correct user type for Collaborator Users and System Administrators in the exported information's "NetCloud User Type" column. 

    • The exported information was previously showing the account’s Collaborator Users with the user type from their own accounts instead of as “Collaborator” in the account being viewed.

    • System Administrators for the account being viewed were shown in the exported information as “rootAdmin” instead of correctly as “System Administrator.”

Contact USAT

If you need help updating your Cradlepoint devices, and have an active DevProv+ plan with USAT please file a support ticket. If you're in need of new Cradlepoint solutions, please reach out to us using one of the three contact methods detailed below.

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