Sierra Wireless Technical Bulletin: MGOS 4.3.1
Sierra Wireless has identified a critical GNSS issue with MGOS 4.3.1 firmware release for the MG90, where the GNSS of the device may stop working immediately after software update. In the interim, MGOS 4.3.1 firmware has been removed from the support site ‘The Source’ and hosted AMMs.
Please note that MGOS 4.3.1.1 patch firmware will be released soon to address this issue.
Recommended Actions
Sierra Wireless advises customers to not deploy MGOS 4.3.1, and instead upgrade to MGOS 4.3.1.1when it becomes available.
Customers who have already installed MGOS 4.3.1 and are experiencing GNSS issues are asked to contact Sierra Wireless Technical Support.
Please contact your Sierra Wireless Sales Representative or your Authorized Reseller for moreinformation.
Support Contact Information
Sierra Wireless Technical Support is available by phone or web portal from 6:00 to 17:00 PST, Monday to Friday.
- Phone (Toll Free): (877) 687-7795
- Web: https://www.sierrawireless.com/support/community-portal/
Security Bulletins
To see the latest security updates from Sierra Wireless, please visit: https://www.sierrawireless.com/company/security/
Contact USAT
If you need help updating your AirLink devices, and have an active DevProv+ plan with USAT please file a support ticket. If you're in need of new AirLink solutions, please reach out to us using one of the three contact methods detailed below.
For More Information:
- Give Us a Call: (919) 942-4214
- Send Us an Email: info@usatcorp.com
- Request a Consultant: Click Here
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