a car assembly plant using reliable indoor cellular coverage with a 5G neutral host network for their operations

Creating Reliable Indoor Cellular Coverage with Neutral Host Networks

Jesse HallGeneral

5G Neutral Host Networks for Enterprises

Extending reliable cellular coverage indoors has become a pressing need for enterprises across industries. Modern structures - their walls packed with wiring, rebar, and metal beams - inadvertently block cellular signals, creating communication dead zones. This challenge directly impacts productivity, safety, and communication reliability. To address these challenges, enterprises increasingly turn to 5G neutral host networks, which provide scalable and future-proof indoor connectivity for public and private use.

Understanding Neutral Host Networks

A neutral host network extends cellular coverage indoors by enabling multiple carriers - such as AT&T, T-Mobile, and Verizon - to share the same infrastructure. This shared approach replaces costly and cumbersome distributed antenna systems (DAS) with a more scalable alternative: the Ericsson Radio DOT System. This solution improves indoor connectivity and supports modern 5G networks while reducing deployment and maintenance costs.

Neutral host networks leverage multi-operator radio access network (MORAN) or multi-operator core network (MOCN) architectures, allowing building owners and enterprises to replace outdated systems and seamlessly integrate private and public cellular networks. This dual functionality offers immense value, especially for enterprises adopting Industry 4.0 technologies or modern communication tools that require ultra-reliable, low-latency networks.

the Ericsson Radio DOT System, which is a 5G neutral host network that allows multiple carriers to share the same infrastructure

A neutral host network extends cellular coverage indoors by enabling multiple carriers - such as AT&T, T-Mobile, and Verizon - to share the same infrastructure. This shared approach replaces costly and cumbersome distributed antenna systems (DAS) with a more scalable alternative: the Ericsson Radio DOT System. This solution improves indoor connectivity and supports modern 5G networks while reducing deployment and maintenance costs.

Neutral host networks leverage multi-operator radio access network (MORAN) or multi-operator core network (MOCN) architectures, allowing building owners and enterprises to replace outdated systems and seamlessly integrate private and public cellular networks. This dual functionality offers immense value, especially for enterprises adopting Industry 4.0 technologies or modern communication tools that require ultra-reliable, low-latency networks.

Why Neutral Host Networks Are the Future of Indoor Connectivity

The limitations of traditional DAS solutions are becoming increasingly apparent. They are often cost-prohibitive, difficult to scale, and incompatible with modern 5G requirements. Neutral host networks address these shortcomings while providing significant benefits that make them ideal for large and complex facilities:

Shared Infrastructure


Neutral host networks reduce the need for redundant hardware by enabling multiple carriers to use a single network infrastructure. This shared model can save up to 80% in physical footprint and nearly 50% in capital expenditures (CapEx). The streamlined approach simplifies installations and maintenance, ensuring faster deployment without sacrificing performance.

Improved Coverage


Neutral host networks provide consistent and reliable cellular coverage throughout buildings, enhancing employee satisfaction and tenant retention while boosting property values. Strong indoor coverage is critical for public safety, emergency response, and operational continuity.

Scalability and Flexibility


As enterprises grow and adopt 5G and other emerging technologies, neutral host networks offer simplified scalability, ensuring seamless support for future needs. Whether expanding a facility or upgrading to accommodate new applications, this solution adapts easily without requiring extensive infrastructure overhauls.

Energy Efficiency


Neutral host solutions consume up to 70% less energy than DAS and can be deployed twice as quickly. This reduces operational costs and aligns with sustainability goals for organizations looking to minimize their carbon footprint.

Enhanced Safety and Communication


Reliable connectivity is crucial for safety, especially in manufacturing plants where communication failures can lead to accidents or operational disruptions. Strong cellular coverage ensures that employees, visitors, and emergency responders can stay connected when it matters most.

Key Benefits of Neutral Host Networks Across Industries

Neutral host networks are not limited to manufacturing - they provide transformative benefits across various sectors, including:

Retail and Hospitality


Enhancing cellular coverage in malls, hotels, and resorts improves customer satisfaction and supports mobile payment systems, location-based services, and digital concierge tools. A seamless network can boost brand loyalty by offering an enhanced guest experience.

Healthcare


Hospitals rely on strong connectivity for patient monitoring, telemedicine, and emergency communications. Neutral host networks ensure uninterrupted service for staff and patients while supporting critical medical IoT applications.

Education


With reliable indoor cellular coverage, schools and universities can support online learning, digital collaboration, and campus safety. A neutral host network creates a connected campus environment that fosters innovation and enhances student engagement.

Transportation Hubs


With seamless connectivity, airports, train stations, and bus terminals can improve passenger experiences and operational efficiency. Strong coverage ensures timely updates for travelers, supports critical logistics and enhances public safety.

Office Buildings


Reliable coverage supports hybrid work environments, ensuring that employees can stay connected wherever they work within the building. This capability is essential for companies adopting flexible workplace models and digital collaboration tools.

Public Sector


Enhanced communication networks benefit government buildings, community centers, and public venues, enabling better service delivery and improved public safety infrastructure.

How to Get Started with a Neutral Host Network

Implementing a neutral host network requires careful planning and the right technology partner. Here are the steps to get started:

Assess Indoor Coverage Needs


Evaluate your facility's size, structure, and layout to identify coverage gaps. Consider the specific needs of employees, visitors, and operational systems.

Choose a Scalable Solution


Look for a provider that offers a turnkey solution, such as the Ericsson Radio Dot System, which supports both public and private cellular networks. Ensure that the solution aligns with your growth and technology adoption goals.

Partner with Experts


Work with experienced providers and integrators to design, deploy, and manage your network. Collaborate with major carriers to establish rebroadcast agreements for comprehensive coverage.

Plan for Future Growth


Choose a solution that can scale with your operations and support 5G and other emerging technologies. Future-proofing your network is essential for staying competitive in an increasingly connected world.

Consider Energy and Cost Efficiency


Select a solution that minimizes energy consumption and reduces overall costs while delivering high performance. This ensures long-term sustainability and a more substantial return on investment (ROI).

Use Case: Neutral Host Networks in Manufacturing

To illustrate the potential of neutral host networks, consider a manufacturing facility such as an automotive plant. These massive structures, some spanning millions of square feet, are notorious for poor cellular reception. Inadequate public cellular coverage in such environments can lead to safety risks, operational inefficiencies, and legal liabilities for building owners.

A leading global manufacturer specializing in material handling equipment and solutions, operating large-scale production facilities that rely on cutting-edge technologies to optimize efficiency, safety, and connectivity, implemented a neutral host solution to address these challenges. The company replaced its on-site Wi-Fi with a private 5G network powered by the Ericsson Radio Dot System.

This network:

  • Extended public cellular coverage throughout the facility.
  • Enabled reliable communication for employees and visitors across the production complex.
  • Supported Industry 4.0 technologies like IoT-based predictive maintenance, fleet management, and telematics.

Since the network's launch in late 2023, the company has reported zero disruptions, increased productivity, and improved employee morale. The connectivity enhancements have directly impacted the company’s ability to meet customer demands and explore advanced automation technologies efficiently.

By leveraging a neutral host network, the organization improved communication, addressed high-capacity demands, supported low-latency 5G use cases, and increased safety within its facilities. This transformation demonstrates the value of neutral host networks for enterprises seeking scalable, reliable, and future-proof solutions.

Closing the Connectivity Gap

Neutral host networks are paving the way for a new era of indoor connectivity. By leveraging shared infrastructure, these networks provide a cost-effective, scalable, and energy-efficient solution for extending cellular coverage. Whether in factories, offices, transport hubs, or healthcare facilities, enterprises can ensure their employees, customers, and operations stay connected, secure, and ready for the future.

For enterprises ready to break out of their "connectionless cages," a neutral host network is the key to unlocking the full potential of 5G indoors. Explore how your business can benefit from a 5G neutral host network today!

With neutral host networks, the future of reliable, scalable indoor connectivity is here. Start your journey to seamless communication and operational excellence by exploring solutions tailored to your enterprise’s unique needs.

About MCA and Our CNS Team


MCA is one of the largest and most trusted integrators in the United States, offering world-class voice, data, and security solutions that enhance the quality, safety, and productivity of customers, operations, and lives. More than 65,000 customers trust MCA to provide carefully researched solutions for a safe, secure, and more efficient workplace.

Our Cellular Networking Solutions (CNS) team (formerly known as USAT) is made up of certified experts in designing and deploying fixed and mobile wireless data connectivity solutions for public and private enterprises nationwide - complete with implementation, training, proof of concept (POC), system auditing, and on-site RF surveying services with optional engineering maintenance contracts.

Our extensive catalog of world-class routers, gateways, and software designed for remote monitoring and management in even the harshest environments allows us to deliver a full suite of reliable technologies capped with a service-first approach.


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