Reliable Connectivity for Automotive Chains

Automotive Chain Connectivity

Jesse HallCradlepoint, MCA News, Poynting, Verizon

Reliable 5G Connectivity for Automotive Chains

CENTRALIZED MULTI-WAN FRANCHISE NETWORKING
Instant oil change franchises and automotive repair centers are big business in the U.S.A., with some chains having over 200 locations across multiple states. Most of these stores provide services like 15-minute oil changes, air filter replacements, tire repairs, and more. Many also utilize technologies that require always-on connectivity — including VoIP phones, time clocks, electronic point-of-sale systems (EPOS), and extensive networks of video cameras.
5G Oil Change Connectivity

The Challenge


Removing Dependence on Single Source Connectivity


With dozens to hundreds of locations running multiple EPOS systems and dozens of camera feeds the connectivity needs of automotive care centers is great. Most commonly these businesses utilize video monitoring to train employees, ensure on-the-job safety, and improve client satisfaction.

These exceedingly digital operations simply cannot function without wide-area network (WAN) connectivity. Often such facilities are plagued with frequent and intermittent internet outages leading to excessive downtime. These outages cripple stores, as essential functions like the ability to access client service records, charge credit cards, and remotely supervise staff go offline.

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Sometimes fast hardline connections aren’t available in some regions, and even when they are, tend to have issues with reliability and network stability. Every single store depends upon connectivity to operate at optimal levels and ensure smooth and enjoyable customer experiences. Because of this, franchise owners and operators, big and small, are actively looking for ways to avoid relying solely on wired broadband. At the same time, they are looking for solutions that solve more than just their back-up connectivity needs.

Specifically, organizations with multiple storefronts need solutions that allow for hands-off deployments and centralized remote management, to minimize the expense of hiring third-party contractors or deploying regional IT assets.

Solution Overview


Cradlepoint Branch Routers and Signal Boosting Antennas


USAT has helped many franchises minimize downtime by enabling always-on connectivity through the pre-configuration and deployment of Cradlepoint endpoints and customized antenna pairings. These all-in-one hybrid WAN routers support cellular and wired broadband for WAN and ethernet and Wi-Fi for LAN, all major routing protocols, include a built-in firewall, and more. Connectivity and security can be tracked and controlled from anywhere by central or remotely situated IT teams via NetCloud’s sophisticated yet easy to use dashboards and point-and-clink configuration tools.

5G Routers for Auto Shop Connectivity

And for areas with poor cellular reception, or buildings constructed with materials that reduce signal penetration, we are also able to match individual locations with external antennas capable of giving LTE and 5G signals a major boost, even when the nearest cell tower may be several miles away.

5G Antennas for EPOS and Retail Connectivity

Field-Tested Results


Cloud-Managed Always-On Seamless Connectivity


This solution featuring cloud-managed multi-WAN flexibility with built-in LTE (or 5G depending on the location) has allowed USAT to help many an enterprise squelch network downtime and streamline IT operations across often considerable footprints — reducing costs, increasing operational efficiency, and improving metrics that track positive customer experiences.

Seamless 5G Cellular Failover for Quick Service Chains

Our Team


Device Provisioning, Activation and Installation Services


For over 25 years, USAT has provided expert connectivity solutions to franchises and multi-national corporations that require high quality communications equipment and software for daily operations and specialized applications. Our team provides top-tier support for every aspect of your business critical connectivity projects with in-house technicians and field installation teams ready to assess your needs, engineer customized solutions, and outfit your facilities with the hardware and software they need to fit your exacting requirements.


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Recommended Devices for 5G EPOS Connectivity


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Cradlepoint E3000 5G

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Verizon LTE Sim Card 2FF

Verizon SIM

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