Navigating the Complexity of Cellular Technology
Selecting the correct cellular devices for your use case is often more complicated than simply ticking boxes on a checklist - it's a nuanced journey where specific needs must seamlessly align with the available options.
While data sheets and technical specifications often provide a foundation, approximately 5-10% of unique requirements demand a specialized, outside-the-box approach. USAT's Professional Services team excels at addressing challenges beyond the boundaries of conventional solutions.
Unveiling the Transit Challenge
Imagine a scenario in the public transit industry. A client - eager to streamline their operations - had chosen Sierra Wireless AirLink MG90 multi-networking vehicle routers with the expectation of a simple, smooth, and swift data offloading process. However, reality threw a curveball - the offloading process faced significant delays. Undeterred and determined to uncover the mystery, USAT's adept solutions engineers, armed with expertise and determination, dove headfirst into the challenge.
The investigation revealed an unexpected challenge - RF interference within the transit yard where the buses were stationed. The initial plan was solid: connect routers to the yard's Wi-Fi to sidestep hefty cellular data costs. However, the client hadn't anticipated the "noise" created by MG90 routers persistently broadcasting Wi-Fi signals. This unintentional interference wreaked havoc on their data offloading processes, causing significant delays and operational inefficiencies.
Crafting a Unique Solution
USAT's team sprang into action while waiting for manufacturers to roll out firmware updates, which often move at a snail's pace. A unique solution emerged through engineering creativity - a custom script designed to instruct all MG90 routers to cease broadcasting Wi-Fi remotely signals within the yard's confines. The impact was nothing short of transformative - data offloads processed a staggering 250% faster, conserving power and boosting data collection efficiencies.
This triumphant narrative is more than just a case study - it's a testament to the power of collaboration and expertise. It underscores why clients turn to USAT's Professional Services team when confronted with challenges that transcend the ordinary. For the USAT team, it's not just about providing solutions - it's about fostering a partnership and working together to transform hurdles into pathways for streamlined efficiency and growth.
Partnering for Excellence
This successful collaboration exemplifies the core philosophy of USAT's Professional Services. It's more than a problem-solving mechanism - it's a dynamic learning experience where USAT experts leverage their insights to elevate clients' operations. With each challenge met, our shared knowledge expands, laying the foundation for even more innovative solutions in the future.
The journey with USAT's Professional Services is not a one-time fix - it's a continuous improvement process. Our experts don't just solve immediate challenges - they analyze, learn, and apply insights to enhance systems and processes. This commitment to continuous improvement ensures that clients overcome current obstacles and are prepared for future technological advancements.
Are you grappling with a similar challenge? Do you have a unique requirement that demands a tailor-made solution?
Don't hesitate to reach out.
As the technological landscape continues to evolve, out PS team stands as a beacon of expertise, ready to navigate complexities and elevate operations for unparalleled efficiency and growth. Embrace the future with a partner who understands the intricacies of your unique challenges—partner with USAT's Professional Services.
About MCA and Our CNS Team
MCA is one of the largest and most trusted integrators in the United States, offering world-class voice, data, and security solutions that enhance the quality, safety, and productivity of customers, operations, and lives. More than 65,000 customers trust MCA to provide carefully researched solutions for a safe, secure, and more efficient workplace.
Our Cellular Networking Solutions (CNS) team (formerly known as USAT) is made up of certified experts in designing and deploying fixed and mobile wireless data connectivity solutions for public and private enterprises nationwide - complete with implementation, training, proof of concept (POC), system auditing, and on-site RF surveying services with optional engineering maintenance contracts.
Our extensive catalog of world-class routers, gateways, and software designed for remote monitoring and management in even the harshest environments allows us to deliver a full suite of reliable technologies capped with a service-first approach.
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