Transforming Food Retail Operations with 5G

Transforming Food Retail Operations

Jesse HallCradlepoint, MCA News

LTE, 5G, and IoT Solutions Drive Efficiency and Security for Grocers

The food retail industry, particularly grocery stores and wholesale food retailers, has always operated within razor-thin margins, making efficiency crucial. With the rise of smart technology, many food retailers are adopting Internet of Things (IoT) solutions to optimize their operations, cut costs, and ensure compliance with food safety standards.

The adoption of IoT solutions in food retail is still in its early stages, but the potential is immense. As the industry evolves, food retailers will increasingly rely on IoT systems to enhance operational efficiency, reduce costs, and improve food safety.

Looking ahead, smart shelves that track inventory levels in real-time, automated checkout systems, and robotic systems for stocking shelves and managing inventory are just a few innovations IoT will bring to the food retail space. These advancements will improve the customer experience and create new opportunities for cost savings and operational improvements.

As IoT technology becomes more sophisticated, the benefits for food retailers will only continue to grow. Implementing IoT solutions provides food retailers with various benefits, including enhanced security, operational efficiency, cost savings, and compliance with food safety standards. Leveraging isolated 5G networks and advanced analytics is helping food retailers navigate the challenges of modern-day operations while preparing for a future where smart technologies play an even more significant role in day-to-day business.

Adopting IoT solutions is no longer a choice for food retailers looking to stay ahead of the curve - it’s a necessity. The ability to monitor, analyze, and control key systems in real-time offers a competitive edge that can drive profitability and sustainability in an increasingly competitive market.

Case Study | Implementing IoT Solutions To Revolutionize Grocer Operations


One company leading this charge is an organization that offers advanced data analytics for in-store refrigeration and HVAC systems across North America. Their use of Ericsson NetCloud Service for IoT and plug-and-play LTE routers and 5G adapters are revolutionizing how grocers manage their infrastructure and data, while providing a secure and isolated network for the IoT systems they depend on.

IoT solutions, such as the ones deployed by the HVAC and refrigeration company, drive transformative results for food retailers, enabling smarter operations, improved energy efficiency, and enhanced security.

Challenges | Balancing Efficiency and Security


Grocery stores and food retailers have complex operations that include managing food storage conditions, tracking inventory, and maintaining refrigeration and HVAC systems. These operations are critical to ensuring food safety and compliance with health regulations. Yet, implementing IoT solutions can be challenging, especially when it comes to ensuring secure data transmission from IoT sensors and devices to the cloud.

The organization faced one such challenge: determining whether its customers’ networks were sufficiently isolated to send IoT data to the cloud securely. This concern reflects a broader industry issue. Many retailers worry that integrating IoT systems into their existing wired broadband networks could expose them to cybersecurity risks, as these systems provide multiple entry points for malicious actors.

Retailers need a solution that improves operational efficiency and guarantees the security of critical data transmissions, particularly for refrigeration and HVAC systems that protect the integrity of perishable goods.

Isolated LTE and 5G Networks for Grocery Stores

Solution | Ericsson’s NetCloud Service for IoT


IoT solutions for food retailers enable them to monitor and manage key systems like refrigeration, HVAC, and inventory management in real-time. By incorporating sensors, controllers, and advanced analytics, IoT networks provide real-time visibility into system performance and enable automated responses to environmental changes or system failures.

For example, IoT sensors installed in refrigeration units can continuously monitor temperature levels. If any discrepancies or malfunctions are detected, the system can immediately alert store managers, allowing them to address the issue before it leads to spoilage or product loss. This not only reduces waste but also ensures compliance with food safety standards.

Additionally, data collected from IoT systems allows retailers to perform advanced analytics, optimizing the energy efficiency of HVAC and refrigeration systems. Over time, this can lead to significant cost savings, particularly when managing multiple store locations.

The organization deployed Ericsson NetCloud Service for IoT with plug-and-play 5G routers and wideband adapters to address the challenge of secure and reliable data transmission. This solution provides an isolated, secure network for their IoT system, independent from the store’s primary broadband connection.

Here’s how it works:


Isolated LTE and 5G Networks for IoT


Utilizing cellular broadband rather than relying on existing wired networks creates an air-gapped IoT network separate from the store’s general internet access. This separation reduces the risk of cybersecurity breaches and ensures that sensitive data, such as refrigeration system telemetry, can be securely transmitted without interference from other store network activities.

Centralized Management and Real-Time Control


Ericsson’s NetCloud Service allows the organization to centrally manage IoT deployments from a single dashboard. This feature is critical when managing many grocery stores and wholesale locations across North America. With centralized management, the company’s IT team can remotely monitor, troubleshoot, and push updates to IoT devices at each location, minimizing the need for on-site technical support.

Advanced Analytics for Refrigeration Efficiency


Securely transmitting data from IoT sensors to the cloud enables the organization to leverage machine learning and artificial intelligence (AI) for advanced data analytics. This helps grocery stores optimize their refrigeration systems to be more energy-efficient, reducing operational costs and ensuring optimal temperatures for food preservation. Real-time data analysis also enables proactive maintenance, where potential issues can be addressed before they lead to costly system failures.

Benefits | Enhanced Security, Efficiency, Cost Savings, and Compliance


The IoT solution deployed by the company delivers several critical benefits to food retailers:


Enhanced Security


The primary advantage of using a dedicated 5G network for IoT systems is its enhanced security. By creating an air-gapped network, data transmission is entirely separate from the store’s general broadband connection, reducing the risk of cyberattacks and breaches. This level of security is particularly important in today’s landscape, where cyber threats are increasingly sophisticated.

Operational Efficiency


IoT systems allow food retailers to automate many processes, reducing manual labor and human error. Sensors continuously monitor refrigeration and HVAC systems, ensuring these critical systems remain functional and efficient. When combined with AI-driven analytics, retailers can proactively manage their energy usage, identify inefficiencies, and make adjustments in real-time.

Cost Savings


The integration of IoT technology helps retailers cut costs in several ways. Stores can reduce their utility bills by optimizing energy consumption for refrigeration and HVAC systems. Furthermore, the ability to predict and prevent equipment failures can reduce maintenance costs and avoid expensive repairs. Improved efficiency and reduced downtime lead to better overall performance across multiple store locations.

Compliance with Food Safety Standards


Proper food storage conditions are essential for complying with health regulations. IoT solutions enable real-time monitoring of temperature and humidity levels in food storage areas, helping retailers meet stringent safety standards and avoid penalties.

About MCA and Our CNS Team


MCA is one of the largest and most trusted integrators in the United States, offering world-class voice, data, and security solutions that enhance the quality, safety, and productivity of customers, operations, and lives. More than 65,000 customers trust MCA to provide carefully researched solutions for a safe, secure, and more efficient workplace.

Our Cellular Networking Solutions (CNS) team (formerly known as USAT) is made up of certified experts in designing and deploying fixed and mobile wireless data connectivity solutions for public and private enterprises nationwide - complete with implementation, training, proof of concept (POC), system auditing, and on-site RF surveying services with optional engineering maintenance contracts.

Our extensive Ericsson catalog of world-class routers, gateways, and software designed for remote monitoring and management in even the harshest environments allows us to deliver a full suite of reliable technologies capped with a service-first approach.


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