Emergency Command Communications Solutions
PRIMARY AND BACKUP 5G CONNECTIVITY WITH ENTERPRISE BRANCH ROUTERSMeet Director Silva - Mia Silva is the Public Safety Director for a large municipality along the southeastern coast of the USA. When disasters strike, it falls to her to coordinate emergency relief efforts across all the departments under her supervision. One year, after a hurricane made landfall, power lines and broadband communications went down across several police and fire stations citywide. She, and the respective chiefs she relied on, found themselves in the dark, along with thousands fellow city residents. With communications severely disrupted, hours and lives were lost waiting for systems to come back online.
Challenge Overview
Reliable 5G Communications for Emergency Management
Solution Overview
5G Connectivity with Cradlepoint Enterprise Routers and Mobile Mark Wideband Antennas
First her team procured and installed back-up generators at all critical facilities. But that only solved part of the problem. If they still can’t communicate with their local fire, police, and EMS departments to coordinate relief efforts it puts lives and city infrastructure at risk. Because of that, her team was determined to find a solution that could keep all departments and personnel connected.
After finding USAT through NCPA, they reached out for help. After assessing their needs, we were able to recommend and install Cradlepoint E3000 5G Enterprise Branch Routers and specialized antenna assemblies at each station. That way, stations could utilize primary T1 lines, and automatically failover to the strongest 5G and 4G signals should their T1 lines (or antiquated POTS lines)ever become interrupted or slow to unacceptable levels. And with included NetCloud Enterprise Branch plans, her team could remotely monitor connectivity statuses across the city’s entire public safety footprint.
Benefits Observed
Expanded Capabilities and Reliable 5G Connectivity for Public Safety
Silva’s larger and more secure facilities were able plan out improvements to their security and communications technologies now that all locations were capable of secure, lightning fast, and continuous access to Ethernet and Wi-Fi based connectivity.
We were able to set each station up with multiple E3000 5G routers for both indoor and outdoor applications. As Mobile Mark's top partner in America, USAT was able to quickly recommend antenna pairings for both applications, ensuring maximum connectivity inside and outside each facility. For outdoor applications where they needed vehicles to be able to perform automated data dumps and other WiFi applications, we utilized the rugged and reliable LTMWG944 9-in-1 wideband antenna (4x5G, 4xWifi, 1xGNSS). For Indoor applications, we were able to utilize two antennas in concert, one outside (the LTMWG940 5-in-1 Cellular and GPS antenna) and one inside (the LTM904 4-in-1 WiFi Antenna). That way they could utilize WiFi 6e indoors and outdoors, where applicable and achieve strong cellular signals.
Our Team
IoT and M2M Communications Experts
For over 25 years USAT has provided expert connectivity solutions to public safety agencies. And through our partnership with MCA, we’re able to offer an expanded portfolio of security and radio systems that compliment our existing capabilities. Our teams provide outstanding support for all aspects of your mission-critical fixed and mobile communications projects. The solutions engineers we employ configure, provision, kit, and ship all your connectivity devices hot and ready for immediate use on reliable networks like Verizon. And when you utilize our installation services, our technicians ensure your devices are functioning securely, reliably, and at peak performance.
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