DEVPROV+ Suite of Services

$79.00 – $159.00

WWAN Provisioning Services (Pre-Sale)

  • Carrier configuration & provisioning of your device
  • Apply client supplied template and password
  • Carrier and device asset report
  • SIM insertion
  • Pre-deployment firmware and radio module updates
  • Affix asset tag
  • Carrier network authentication
  • Quality assurance testing

Download Datasheet >>

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Description

DEVPROV+ Suite of Services

MCA’s CNS team offers DevProv+. DevProv+ is a suite of WWAN services designed to reduce your total cost of ownership and increase efficiency of your IoT deployment by providing pre-deployment. DevProv+ ensures that your devices are simmed, activated, firmware updated and shipped configured to your template-password specifications and connected to your carrier’s network.

Package Options

  • 0 Days
    • Single-Radio WWAN Provisioning Only
    • No Post-Sale Technical Support
  • 0 Days + Advanced
    • Dual-Radio WWAN Provisioning Only
    • No Post-Sale Technical Support
  • 1 Year
    • Single-Radio WWAN Provisioning Only
    • 1 Year Post-Sale Incident Support
  • 1 Year + Advanced
    • Dual-Radio WWAN Provisioning Only
    • 1 Year Post-Sale Incident Support

Technical Support Services (Post-Sale)

  • Live US-based phone and email support:
    • Hours: 8:00 AM – 5:00 PM EST
    • Phone: (888) 550-8728
    • Email: techsupport@callmc.com
  • Carrier and manufacturer advocacy services
  • Device recovery and re-programming services
  • Online access to support cases and RMA’s

Incident Support Packages

In the event you require service on devices without an active DevProv+ package, our standard DevProv service offers Incident Packages to assist with cellular network connectivity issues. Incident packages are purchased in single and multi-incident plans. Request a Quote for this option.

For Full Details on Our Suite of Services Services: Download Datasheet >>

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